Q:
Is immediate cover available?
A: Yes. You can obtain a quotation and immediate
cover via our website by using our interactive quotation
facility. If you would prefer to speak to an advisor by
telephone we are available during office hours (Mon to
Fri, 9.00am to 5.00pm) by calling us on 0845 094 8266.
Documentation is available immediately following insurance
cover.
Q: How much will it cost?
A: In order to determine the cost of your insurance you
will need to obtain a quotation from us. You can do this
online by using our interactive quotation facility or
by calling our office on 0845 094 8266. Each and every
quotation is assessed on the individual details disclosed
to us and our subsequent insurers.
Q: How can I pay for
my policy?
A:We offer our customers a choice of payment methods.
You can choose to pay your insurance premium in a one-off
lump sum by debit card or credit card (see below for accepted
cards).
We accept the following credit cards and debit cards:
Alternatively if you would like to pay for your insurance
by cheque please telephone our office on 0845 094 8266
for details.
Q:
How do I view the policy wording(s)?
A: To view the policy wording for our trailer insurance
package, please click on our ‘Products’ page
and follow the on screen instructions to view the complete
policy wording.
Q: How do I make a claim?
A:To make a claim or report an incident, please refer
to your full policy wording where a claims telephone number
will be provided. If you are unsure about any aspect of
this you can contact us on 0845 094 8266 where we will
be happy to reaffirm these details to you. Always have
your policy number to hand when calling. Claims and incidents
are fully handled by our experienced claims handling team.
Q: How do I change or
cancel my policy?
A: If you wish to change any aspect or cancel of
your insurance policy with Datatag Trailer you will need
to put your request in writing and send it to:
Datatag Trailer
Unit 4, Castlegate Court
Castlegate Way
Dudley
West Midlands
DY1 4RD
or by email at: business@datatagtrailer.co.uk
Q: What
can I do if I’m not satisfied with Datatagtrailer.co.uk?
A:If you are not wholly satisfied with the cover provided
by your policy or the service provided by Datatag Trailer
you have the right to cancel your policy. Please refer
to the back of your policy wording for further details
of what to do if you are not satisfied by any aspect of
your policy or by Datatag Trailer Insurance.
You are covered by the Financial Services Compensation
Scheme. You may be entitled to compensation from the scheme
if we cannot meet our obligations. Further information
about compensation scheme arrangements is available from
the FSCS at http://www.fscs.org.uk. |
